Shipping policy
1. Local Delivery Only
All rentals are delivered and collected in person within:
Valencia.
We do not offer nationwide shipping.
2. Delivery Fees
Delivery fees are calculated at checkout and may vary depending on:
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Location
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Airport delivery
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Special time requests
Delivery fees are non-refundable once scheduled.
3. Delivery Timing
Customers will receive a delivery window prior to arrival.
It is the customer’s responsibility to:
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Be present at the agreed time
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Provide accurate address details
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Be reachable by phone
If the customer is unavailable at the scheduled time, additional delivery fees may apply.
4. Airport Pickup & Drop-Off
Airport delivery or pickup is available upon request.
The customer must provide:
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Flight details
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Terminal information
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Arrival time
Baby Roller is not responsible for airline delays, missed flights, or schedule changes.
Additional waiting time fees may apply.
5. Return & Pickup
All rental items must be available for pickup at the agreed date and time.
Late returns may result in additional daily rental charges.
6. Incorrect Address or Changes
Customers must notify Baby Roller immediately of any address or schedule changes.
Last-minute changes may not be guaranteed and may incur additional fees.